CALL CENTRE AGENT JOBS AT INTERNATIONAL HEALTH MANAGEMENT SERVICE LIMITED

 TheInternational Health Management Services Limited (IHMS) isa foremost Health Maintenance Organization (HMO) and a major player in the industry with offices in Lagos and branches across the country. Due to steady growth and expansion, we seek to fill the under-listed positions with competent, experienced and dedicated individuals:

Job Position: Call Centre Agent

Location: Lagos

Responsibilities

• Handle all incoming calls from Clients. Enrollees, Care Providers and prospects with the aim of resolving every enquiry and complaints,
• Ensure proper and accurate documentation of all enquiries, requests and complaints and resolutions.
• Authorize Care Providers to deliver specific care according to the established pre-authorization guidelines.

Requirements

• Registered Nurse (RN) preferably male
• Additional Post-RN qualifications will be an advantage
• Minimum of 2 years work experience.

Application Deadline
22nd February, 2011

Method of Application
Qualified and interested candidates should send their Curriculum Vitae as an attachment to:  jobs@ihrnsnigeria.com